Support Technician (Evening schedule / 6+ months contract)

Delan: IT talent hunters 2018-11-07
  • Offer # : 1595
  • Region : North Shore of Montreal
  • Type of position : Permanent
  • Salary : To be determined


About the client




The Support Technician will be responsible for supporting the company’s employees on all IT issues by responding to requests and resolving problems.




Provide telephone support to employees;

Analyze requests received, participate in problem solving and follow up;

Support hardware and Glassview (POS);

Install and configure workstations and software;

Add, edit, or remove domain user accounts;

Manage mailboxes in Office 365;

Participate in maintaining the computer inventory (equipment, software, etc.);

Write the documentation for each event.


  • 2+ years of experience in IT support
  • Excellent knowledge of MS Office and Windows 10
  • Good knowledge of Active Directory and TCP / IP networks
  • Experience in troubleshooting applications
  • the shift will be from 13h to 21h
  • AEC in Computer Science or equivalent
  • Bilingual (French and English).