Support Analyst – Insurance Systems

Delan: IT talent hunters 2019-08-21
  • Offer # : 1867
  • Region : South Shore of Montreal
  • Type of position : Permanent
  • Salary : To be discussed


About the client



The Analyst will be responsible for supporting external clients on the company’s product. He or she will be responsible for customer relations.




Ensure constant communication with clients;

Analyze their requests and follow up with the internal teams;

Suggest new products to customers as well as personalized functionalities;

Ensure customer satisfaction and mobilize the necessary resources;

Collaborate with the project management office (analysts, project managers, etc.);

Participate in various internal projects for continuous improvement of tools and processes.


  • 3+ years of experience as a Support Analyst – Insurance Systems
  • Insurance experience is a must
  • Strong customer service skills
  • Good communication skills
  • DEC or BAC in a related field
  • Bilingual (French and English).