Microsoft Dynamics 365 Support Analyst

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2021-10-05
  • Offer # : 2947
  • Region : West Island
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

Share

About the client

CONFIDENTIAL

Tasks/Responsibilities

The Microsoft Dynamics 365 Support Analyst will be responsible of providing post-implementation application support for the solution to properly support clients

 

MORE PRECISELY

 

Receive requests and diagnose Level 2 problems;

Provide solutions to customers, while ensuring the establishment of best practices;

Keep the technical documentation up to date and analyze the recurrence of bugs;

Work within a large IT team of approximately 140 people.

 

 

PROFILE

4+ years of experience as an IT Support Analyst;

Good technical knowledge of Microsoft Dynamics 365;

Relational skills and team spirit;

DEC in computer science or equivalent;

Bilingualism (French and English).