Job offers - Microsoft 365 Support Technician - DELAN - Montreal IT Recruiters

Microsoft 365 Support Technician

Delan: IT talent hunters 2020-12-12
  • Offer # : 2445
  • Region : Other
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL, possibility of working 100% remotely

Tasks/Responsibilities

The Technician will be remotely supporting various corporate clients on Microsoft 365, for level 2 and 3 technical requests.

 

MORE PRECISELY

 

Assist customers and effectively resolve issues;

Provide technical support on Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, Teams, Yammer, etc .;

Write technical documentation and keep it up to date;

Stay on top of new trends and Microsoft 365 updates.

 

 

PROFILE

2+ years of experience as a Microsoft 365 Support Technician;

Strong knowledge of Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, Teams, Yammer;

Experience in administering license portals in Microsoft 365 Administration;

Experience with the Microsoft Teams for Business Administration Center;

Experience in migrating emails to Microsoft 365;

Communication skills, sense of urgency, stress management;

Microsoft certifications: MCP, MCSA, MCSE or MCITP (assets);

DEC in IT support or equivalent;

Bilingualism required (French and English).