IT Technician (Levels 1 and 2)

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2021-12-06
  • Offer # : 3062
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Technician will be responsible of providing technical support to the company’s 500 employees to effectively resolve levels 1 and 2 problems.

 

MORE PRECISELY

 

Provide telephone support, document requests and identify solutions to incidents;

Support users on the company’s computer hardware and software;

Work within a team of approximately eight IT technicians;

Work in a Microsoft 365 environment.

 

 

PROFILE

1+ year of experience as an IT Technician;

Good knowledge of Microsoft 365;

Comfortable in a corporate environment;

Strong customer service skills and excellent communication skills;

Good priority management skills;

Professionalism, spirit of collaboration, versatility and resourcefulness;

DEC in computer science or equivalent;

Bilingualism required (French and English).