Job offers - IT Technician (Level 2) - DELAN - IT Talents Hunters

IT Technician (Level 2)

Delan: IT talent hunters 2021-05-06
  • Offer # : 2673
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Technician will be responsible of supporting the company’s clients regarding to Level 2 IT issues.

 

MORE PRECISELY

 

Provide quality service and support around 2,000 users spread over 3 sites;

Solve various problems on computers, tablets, cameras, software, network, etc .;

Work with environments mainly on Windows 10, Microsoft 365 and Cisco;

Maintain technical documentation and identify solutions to recurring problems.

 

 

PROFILE

5+ years of experience as an IT Technician;

Experience in small and medium-sized enterprises (SMEs);

Level 2 IT support experience;

Good knowledge of Windows 10 and Microsoft 365;

Relational skills, strong in customer service;

Versatility and desire to learn;

DEC in IT support or equivalent;

Bilingualism (French required and functional English).