IT Technician (Level 1 and 2)

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2021-06-15
  • Offer # : 2761
  • Region : South Shore of Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED


About the client



The IT Technician will be responsible of providing level 1 and 2 technical support to company employees (approximately 400 users at 8 sites).




Respond to user requests and resolve problems effectively;

Provide technical support on various applications and computer hardware;

Configure user accounts and workstations, then ensure updates;

Participate in infrastructure deployments and work in collaboration with the System Administrator;

Work in 80% support and 20% projects mode, in a Windows and Microsoft 365 environment.




2+ years of experience as an IT Technician;

Good technical knowledge and mastery of Microsoft 365;

Communication skills and excellent customer service;

Collaborative and proactive spirit;

DEP in computer science or equivalent;

Bilingualism required (French and English).