Job offers - IT Technician (Level 1 and 2) - DELAN - IT Talents Hunters

IT Technician (Level 1 and 2)

Delan: IT talent hunters 2021-04-12
  • Offer # : 2579
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Technician will be responsible of providing technical support to the company’s clients in order to effectively resolve level 1 and 2 problems.

 

MORE PRECISELY

 

Provide level 1 and 2 IT support for various clients;

Configure workstations, monitor repairs, backups and updates;

Work 80% in support mode and 20% in project mode;

Stay abreast of the latest IT trends and identify solutions to recurring issues.

 

 

PROFILE

2+ years of experience as an IT Technician;

Strong communication skills and excellent customer service;

Experience with Windows, Microsoft 365 (Word, Excel, Teams), Active Directory;

Knowledge of the Track-It ticketing system (asset);

Experience in a corporate environment;

DEC in IT support or equivalent;

French required, functional English.