IT Technician (Level 1)

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2022-03-31
  • Offer # : 3237
  • Region : Other
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

Share

About the client

CONFIDENTIAL, Quebec City

Tasks/Responsibilities

The IT Technician will be responsible of providing technical support to the company’s 200 employees to effectively resolve level 1 IT problems.

 

MORE PRECISELY

 

Respond to employee requests, diagnose incidents and keep documentation up to date;

Configure new workstations, then manage the inventory of computer equipment and the fleet of cell phones;

Ensure the proper functioning of conference rooms with Microsoft Teams Room Devices;

Create and manage accounts in Active Directory;

Administer the company’s telephone system;

Work within a team of 6 IT Technicians.

 

 

PROFILE

2+ years of experience as a IT Technician;

Professional experience in level 1 technical support;

Strong knowledge of Windows, Microsoft 365, Active Directory;

Experience in managing the inventory of a computer park;

Knowledge of Microsoft Teams Room Devices (asset);

DEP in computer support or the equivalent;

Bilingualism required (French and English).