IT Technician

The IT Technician will be responsible for providing Level 1 and 2 technical support to 150 users, working closely with another IT Technician and a Network Administrator. 

MORE PRECISELY 

• Support employees on the company’s hardware and software;
• Create access, validate malware, configure printers, and manage passwords;
• Maintain workstations and work in a Windows, Microsoft 365, and Active Directory environment;
• Maintain the IT hardware inventory, licenses, and contracts;
• Participate in new user training and technical documentation.

PROFILE 

• 4+ years of experience as an IT Technician;
• Experience with Windows, Office 365, Active Directory, IP Telephony, VPN, and VMware environments
• Good communication skills and collaborative spirit;
• Autonomy, self-taught, and eager to learn;
• Good problem-solving skills;
• DEC in IT support or equivalent;
• Bilingualism required (French, English).