IT Technician

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2023-07-12
  • Offer # : 3915
  • Region : South Shore of Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED


About the client



The IT Technician will be responsible for supporting approximately 600 users and workstations mainly on 3 sites in Quebec.




  • Respond to employee requests and help them solve their technical problems
  • Perform the configuration of the company’s new workstations and keep them up to date
  • Work in mode approximately 80% support levels 1-2 and 20% special projects
  • Manage a few suppliers as needed and ensure that the connection of the factory machines is operational
  • Work in an environment on Windows, Microsoft 365, HPE Aruba Networking, Fortinet
  • Work in collaboration with three System/Network Administrators, a Security Analyst, and an IT Infrastructure Director.





  • 1+ year of experience as an IT Technician
  • Proficiency in Windows and Microsoft 365
  • Knowledge of HPE Aruba Networking and/or Fortinet
  • Strong interest in technical support and strong customer service skills
  • Experience in a manufacturing environment or ease with support in a factory context
  • Class 5 driver’s license and be open to occasional travel
  • DEC in computer science or equivalent
  • Bilingualism (French required, functional English)