IT Technician

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2022-08-02
  • Offer # : 3347
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Technician will be responsible of providing technical support to company employees in order to effectively resolve level 1 and 2 problems.

 

MORE PRECISELY

 

Provide IT support for various offices across Canada, including that of Montreal;

Perform workstation configuration, imaging, upgrades, etc.;

Work in a Windows environment, Microsoft 365, Active Directory, ITSM Freshservice;

Stay abreast of the latest IT trends and identify solutions to recurring problems;

Work within a team of 5 to 10 people (technicians and administrators).

 

 

PROFILE

3+ years of experience as a Computer Technician;

Strong communication skills and excellent customer service;

Experience with Windows, Microsoft 365 (Word, Excel, Teams), Active Directory;

Knowledge of the ITSM Freshservice ticketing system (asset);

DEC in computer support or equivalent;

Bilingualism (French required, functional English).