IT Technician

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2021-11-08
  • Offer # : 3007
  • Region : North Shore of Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Technician will be responsible of providing technical support to the company’s customers in order to effectively resolve level 1 and/or 2 problems.

 

MORE PRECISELY

 

Work 50% in support mode and 50% in project mode;

Provide level 1 and 2 IT support for various clients;

Work with Microsoft 365, Azure, VMware, Windows Server, Active Directory, Cisco, Meraki technologies;

Configure workstations, monitor repairs, backups and updates;

Stay on top of the latest IT trends and identify solutions to recurring issues.

 

 

PROFILE

2 to 6 years of experience as an IT Technician;

Interest in solving Level 1 and 2 problems, or only Level 2;

Strong communication skills and excellent customer service;

Experience with Microsoft 365 (Word, Excel, Teams), Active Directory, Windows;

Knowledge of networking, such as Cisco and/or Meraki products (strong asset);

Technological versatility, team spirit, desire to learn;

Be open to travel about 20% of the time to clients in the greater Montreal area);

DEC in IT support or equivalent;

Bilingualism required (French and English).