IT Technician

Tasks/Responsibilities

The IT Technician will be responsible of providing Level 2 technical support for the company to more than 500 users around the world.

MORE PRECISELY

Provide IT support to employees and solve effective problem solving;

Manage the company’s IT equipment (workstations, printers, telephony, servers, cards, etc.);

Maintain the inventory of computer equipment, maintenance contracts and licenses;

Participate in various projects: migration of versions, migration of mobile solutions, updates, etc .;

Work in a Microsoft environment and in a team with another technician and an administrator.

PROFILE

4+ years of experience as an IT Technician;

Good knowledge of Windows 7-8-10 and Windows Server 2008-2012-2016;

Knowledge of Active Directory, GPO, DFS, Exchange 2016;

Experience in small or medium enterprises;

Interest in eventually becoming a System / Network Administrator (asset);

Availability to be on rotation for 24/7 support;

Good communication skills;

DEC in computer science or equivalent;

Bilingualism required (French and English).