Job offers - IT Support Technician – Level 2 - DELAN - IT Talents Hunters

IT Support Technician – Level 2

Delan: IT talent hunters 2021-05-07
  • Offer # : 2676
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Support Technician will be responsible of remotely supporting company’s clients regarding Level 2 IT issues.

 

MORE PRECISELY

 

Provide quality service to employees of small and medium-sized businesses;

Resolve Level 2 technical issues and support clients;

Support around 4000 workstations spread over more than 160 sites;

Work in Windows, Linux and Microsoft 365 environments;

Work in a team of around 10 IT Support Technicians.

 

 

PROFILE

2+ years of experience as an IT Support Technician;

Professional experience in level 2 IT support;

Proficiency in Windows and Microsoft 365;

Technological versatility and desire to learn;

Relational skills, strong in customer service;

Resourcefulness and autonomy;

DEP in computer science or equivalent;

French required.