Job offers - IT Support Technician - DELAN - Montreal IT Recruiters

IT Support Technician

Delan: IT talent hunters 2020-12-16
  • Offer # : 2449
  • Region : Laval
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Support Technician will be responsible of providing Level 1 technical support to approximately 250 employees.

 

MORE PRECISELY

 

Support employees on hardware and software;

Create access, validate malware, configure printers, manage passwords, etc .;

Maintain workstations and work in a Windows environment, Microsoft 365;

Keep up to date the inventory of IT equipment as well as licenses and contracts;

Participate in the training of new users and technical documentation.

 

 

PROFILE

2+ years of experience as an IT Support Technician;

Experience in Windows environment, Microsoft 365, Active Directory;

Knowledge of a Email Security Gateway and ServiceDesk software (asset);

Experience with a virtualized environment: VMware, vSphere, vCenter ESXI (asset);

Knowledge of computer networking: switches, routers, security, etc. (asset);

Be open to 24/7 support on rotation every other week;

Hold a valid driver’s license;

Communication skills, reliability and resourcefulness;

Self-taught and desire to learn;

DEC in IT support or equivalent;

Bilingualism required (French and English).