Job offers - IT Support Manager - Delan : Chasseurs de talents en TI

IT Support Manager

Delan: IT talent hunters 2020-06-15
  • Offer # : 2226
  • Region : Montreal
  • Type of position : Permanent
  • Salary : To be discussed

Share

About the client

CONFIDENTIAL

Tasks/Responsibilities

The IT Support Manager will be responsible for managing a team of 10 IT technicians and leading the company’s IT support activities at the national level.

 

MORE PRECISELY

 

Ensure compliance with existing processes and optimize the use of tools;

Establish best practices in technical support and resource management;

Coach technicians to provide high quality service;

Promote a proactive approach, continuous feedback and collaborative spirit;

Participate in the development and monitoring of the annual budget.

 

 

PROFILE

7+ years of experience in IT;

2+ years of experience as a Support Manager;

Good knowledge of Microsoft Office 2010;

Knowledge of computer networking (asset);

Experience in the legal field (strong asset);

Skills in a demanding and pressured environment;

Strong customer service skills;

University degree in computer science or equivalent;

Bilingual (French and English).