CONFIDENTIAL, Ste-Hyacinthe region
The IT Operations Coordinator will be responsible of managing the daily operations of the company (managing the schedules of the 10 IT technicians, planning implementation projects, etc.).
Dispatch technicians to the various customers of the company;
Follow up on interventions, calls for services and special projects;
Provide computer equipment and carry out orders;
Respond to requests from technicians on the road;
Identify effective solutions quickly.
2+ years of experience as an IT Operations Coordinator;
Professional experience in dispatching or as an IT Technician;
Good knowledge of Microsoft 365;
Relational skills, team spirit and strong customer service;
Good adaptability and leadership skills;
DEC in computer science or equivalent;