The IT Business Analyst will be responsible of analyzing clients’ needs in order to participate in the evolution and deployment of the company’s main application.
Meet each client to fully understand their needs;
Participate in the improvement of the solution in order to resolve the problems encountered by customers;
Define deployment plans, monitor projects and deliver updates;
Play a hybrid role of business analyst, account manager and project manager;
Be the link between the clients and the company’s IT department.
2+ years of experience as an IT Business Analyst;
Good knowledge of technical needs related to software development;
Experience in revenue management and/or in the transportation field (strong asset);
Team spirit and communication skills;
BAC in computer science or equivalent;
Bilingualism required (French and English).