The ERP Support Specialist will be responsible for providing ERP support to employees as well as participating in the implementation of the ERP system (Microsoft Dynamics AX).
Analyze and understand user needs (office and ERP level);
Act as a reference person for Microsoft Dynamics AX support to employees;
Support other software, computers, and peripherals;
Test software features and support development;
Develop user manuals and maintain up-to-date technical documentation.