Job offers - ERP Support Analyst - DELAN - IT Talents Hunters

ERP Support Analyst

Delan: IT talent hunters 2021-05-07
  • Offer # : 2674
  • Region : South Shore of Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The ERP Support Analyst will be responsible of supporting the company’s ERP system and training employees on the software.

 

MORE PRECISELY

 

Respond to support and change requests on Epicor ERP;

Contribute to projects and implementations in the various departments of the company;

Document incidents and recurring problems, then identify solutions;

Coach employees on the various features of the software;

Work in an IT team of around 10 people.

 

 

PROFILE

2+ years of experience as an ERP Support Analyst;

Experience with an ERP system (Epicor – strong asset);

Communication skills and strong in customer service;

Autonomy, rigor and attention to detail;

BAC in computer science or equivalent;

French required, English an asset.