CONFIDENTIAL, possibility of working 100% from home, offices in Montreal and Quebec City
The E-Commerce Account Manager will be responsible of managing the various clients of the Agency for the development of digital projects, regarding their e-commerce websites.
Build relationships of trust with different clients;
Understand customer issues and analyze their business needs;
Guide each client towards the best strategies and technologies;
Offer a proactive consulting service and establish a global vision of their digital projects;
Collaborate with the Development teams, the Marketing/SEO team, the project management and the VP Sales.
4+ years of experience as Account Manager;
Specialized experience in e-commerce websites;
Good understanding of digital project management (asset);
Experience in digital strategies – Automation, CRO, CRM (asset);
Have a performance-based approach to client investments;
Professional experience in a web agency (strong asset);
Excellent communication skills, team spirit, leadership;
BAC in administration, computer science or equivalent;
Bilingualism required (French and English).