Desktop Support Technician

Delan: IT talent hunters 2019-02-21
  • Offer # : 1676
  • Region : Montreal
  • Type of position : Permanent
  • Salary : To be determined

Share

About the client

CONFIDENTIAL

Tasks/Responsibilities

The Desktop Support Technician will be responsible for providing quality support to employees of a recognized company to resolve Levels 1 and 2 issues.

 

MORE PRECISELY

 

Provide remote and in-person support to employees;

Install workstations (computers, phones, printers, etc.);

Responsible for computer configuration, backups, etc.;

Install, update, and provide support for applications, such as the Office Suite;

Respond to user requests for access rights allocation;

Monitor equipment repairs with partners;

Work closely with other technicians of the department;

Stay informed on recurring problems and solutions.

Profile

  • 3+ years of experience as a Support Technician
  • Experience with the Office Suite, mainly Word
  • Strong customer service skills
  • DEC in computer science or equivalent
  • Bilingual (French and English).