Job offers - CISCO VoIP Technician - Delan : Chasseurs de talents en TI

CISCO VoIP Technician

Delan: IT talent hunters 2020-08-17
  • Offer # : 2301
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL, possibility of 100% remote

Tasks/Responsibilities

The VoIP Technician will be responsible of specialized technical support on CISCO’s Unified Communications (UC) solutions.

 

MORE PRECISELY

 

Manage technical problems and perform complex configurations;

Provide support to customers via email and phone;

Participate in various system evolution and optimization projects;

Write technical documentation and keep it up to date;

Participate in the training of new technicians or analysts.

 

 

PROFILE

2+ years of experience as a VoIP Technician;

Very good knowledge of CISCO Unified Communications solutions;

Experience with UC unified communications products such as: Call Manager, Unity, Expressway, UCCX, Presence IM&P;

Good communication and work organization skills;

Ability to work in a team and prioritize tasks;

Possibility of working 100% remote;

DEC in computer science or equivalent;

English required.