CISCO Analyst – Unified Communications

Delan: IT talent hunters 2019-08-14
  • Offer # : 1855
  • Region : Montreal
  • Type of position : Permanent
  • Salary : To be discussed

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The CISCO Analyst will be responsible for the technical support of Cisco Unified Communications (UC) solutions.

 

MORE PRECISELY

 

Manage technical problems and accomplish complex configurations;

Provide customer support via email and phone;

Participate in various projects of system evolution and optimization;

Write technical documentation and keep it up to date;

Participate in the training of new technicians or analysts.

Profile

  • 2+ years of experience as a CISCO Analyst
  • Very good knowledge of CISCO Unified Communications solutions
  • Good communication and work organization skills
  • Ability to work in a team and prioritize tasks
  • DEC in computer science or equivalent
  • Bilingual (French and English).