Application Support Technician

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2023-02-01
  • Offer # : 3592
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED


About the client



The Application Support Technician will be responsible of supporting more than 450 employees in the apps use in the company.




Accompany users in technical support on software;

Identify and effectively solve application problems;

Collaborate with an international technical team and report anomalies;

Participate in improving work methods and optimizing processes;

Ensure the proper performance and optimal use of software;

Work in a MAC, iOS, PHP environment.




2+ years of experience as an Application Support Technician;

Professional experience with Jira;

Knowledge of iOS and MAC devices;

Strong communication and customer service skills;

Knowledge of PHP language (strong assets);

DEC in computer support or equivalent;

Bilingualism (French required, functional English).