Application Support Technician

Delan: IT talent hunters 2099-03-04T18:23:01+05:00 2022-02-02
  • Offer # : 3135
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The Application Support Technician will be responsible of supporting more than 450 employees in the apps use in the company.

 

MORE PRECISELY

 

Accompany users in technical support on software;

Identify and effectively solve application problems;

Collaborate with an international technical team and report anomalies;

Participate in improving work methods and optimizing processes;

Ensure the proper performance and optimal use of software;

Work in a MAC, iOS, PHP environment.

 

 

PROFILE

2+ years of experience as an Application Support Technician;

Professional experience with Jira;

Knowledge of iOS and MAC devices;

Strong communication and customer service skills;

Knowledge of PHP language (strong assets);

DEC in computer support or equivalent;

Bilingualism (French required, functional English).