Application Support Analyst

Tasks/Responsibilities

The Application Support Analyst will be responsible of supporting over 200 employees across Canada on different applications.

MORE PRECISELY

Analyze incidents and document requests and solutions;

Solve software issues while providing exceptional service;

Execute technical tests on the company’s applications to ensure their performance;

Participate in various departmental projects.

PROFILE

5+ years of experience as an Application Support Analyst;

Professional experience in a corporate environment;

Experience supporting accounting/finance software;

Relational skills and strong professionalism;

DEC or AEC in computer science or the equivalent;

Bilingualism required (French and English).