Job offers - Application Support Analyst - DELAN - Montreal IT Recruiters

Application Support Analyst

Delan: IT talent hunters 2021-02-11
  • Offer # : 2528
  • Region : Montreal
  • Type of position : Permanent
  • Salary : TO BE DISCUSSED

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The Application Support Analyst will be responsible of supporting company employees on different applications.

 

MORE PRECISELY

 

Analyze recurring incidents and participate in the implementation of proactive solutions;

Support users on multiple systems (ERP, CRM, WMS, DMS, EDI, Microsoft 365, etc.);

Follow up with different suppliers to resolve some problems;

Write the technical documentation (requirements, test plans, user guides, etc.).

 

 

PROFILE

5+ years of experience as an Application Support Analyst;

Experience in the field of distribution;

Good knowledge of Microsoft 365;

Knowledge of Salesforce CRM (asset);

Communication skills, autonomy and analytical mind;

Remain available 24/7 as needed;

DEC in computer science or equivalent;

Bilingualism required (French and English).