Privacy Policy

 


 

PERSONAL INFORMATION PROTECTION, USE OF COOKIES AND CONFIDENTIALITY POLICY

 

Last update : 2023-11-08

info@delan.ca

 


 

INTRODUCTION

 

Welcome to the website of DELAN INC., a company duly incorporated under the Business Corporations Act (RLRQ, c. S-31.1), having its principal place of business at 301-6855 av. de l’Épée, Montreal (Quebec, Canada) H3N 2C7 (hereinafter referred to as “DELAN”, “we” or “us”). We are committed to protecting the privacy of our clients and users of our website.

 

This Policy on the protection of personal information, use of cookies and confidentiality policy (hereinafter: “the policy”) is intended to inform you about the way in which DELAN collects, uses, discloses and protects your personal information in accordance with the Act respecting the protection of personal information in the private sector (hereinafter “LPRPSP”) and other applicable Quebec and Canadian data protection laws.

 


 

1. PERSONAL INFORMATION COLLECTION

 

We collect personal information only to the extent necessary to fulfill the purposes set out in this policy when you use our website or interact with our services. The personal information we collect may include, but is not limited to, the following :

 

    • First and last name
    • Address
    • Email address
    • Internet protocol (IP) address
    • Phone number
    • Subject and contact message
    • Type of position sought (when applying)
    • Level of proficiency in French and English (when applying)
    • Curriculum vitae / CV (when applying)

 

We collect this information when you voluntarily provide it to us, for example, when you complete a contact form or application form.

 


 

2. USE OF PERSONAL INFORMATION

 

We use your personal information for the following purposes :

    • Provision of the services you have requested
    • Handling information or support requests
    • Applying for a job
    • Communication about our services
    • Continual improvement of our services
    • Compliance with legal obligations

 


 

3. USE OF CONNECTION COOKIES

 

We use cookies and similar technologies to improve your experience on DELAN’s website. A cookie is a small text file stored on your computer or mobile device by the web browser. Cookies help us understand how you interact with our website, personalize your experience, and analyze usage trends.

 

COOKIES TYPE

    • Essential Cookies : These cookies are necessary for our website to function, allowing you to navigate and use its basic features.
    • Preference Cookies : Preference Cookies allow a website to remember information that changes the way the site behaves or is displayed, such as your preferred language or the region you are in.
    • Performance Cookies : These cookies help us collect information about how visitors use our website, for example : which pages are the most popular. This data is used to improve the website and make your experience better.
    • Statistics Cookies : Statistics Cookies help website owners, by collecting and reporting information anonymously, to understand how visitors interact with websites.
    • Advertising (or Marketing) Cookies : We may use third-party cookies to deliver personalized advertisements based on your interests.

 

COOKIES CONTROL

You can usually configure your browser to refuse cookies or notify you when cookies are being sent. However, please note that some parts of our website may not function properly without the use of cookies.

 


 

4. DISCLOSURE OF PERSONAL INFORMATION

 

We will not disclose your personal information to third parties without your consent, except in the following cases :

    • When required by a Law or court order
    • When necessary to protect our rights, safety or that of our users
    • When necessary in the context of fraud prevention or depending on the circumstances of an act committed by a person
    • In the event of mergers, acquisitions or sale of assets, your personal information may be transferred to these third parties specifically

 


 

5. TRANSFER OF PERSONAL INFORMATION ABROAD

 

We may use service providers located outside of Canada (including outside the province of Quebec) to accomplish certain specific mandates in the normal course of our business. Therefore, it is possible that certain personal information about you may be transferred to locations other than your province, territory, state or country of residence. In such a case, we ensure that the personal information is transferred to countries that have received a compliance decision from the competent authority, or that the personal information is adequately protected by technical, organizational, contractual or other appropriate legal means.

 


 

6. SECURITY OF PERSONAL INFORMATION

 

We have appropriate security measures in place to protect your personal information from unauthorized access, disclosure, alteration or destruction.

 


 

7. RETENTION OF PERSONAL INFORMATION

 

We retain your personal information for as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required by law.

 


 

8. DESTRUCTION OF PERSONAL INFORMATION

 

We will securely destroy personal information received at the end of the retention period, or when the personal information is no longer required. However, in certain cases and for serious and legitimate purposes, such as for statistical data or otherwise, we could anonymize (that is to say : to make it impossible to identify the person through information and this irreversibly and permanently) personal information. This procedure will make it impossible to trace the individual linked to the intelligence. The rest of the data will be destroyed in accordance with the previous paragraph.

 


 

9. LINK TO A THIRD-PARTY SITE

 

We would like to inform you that the policy does not apply to other third-party websites which can be accessed from links on our internet pages. We are not and cannot be responsible for these third party sites, their content, access or the way in which they may use your personal information. Therefore, any personal information that you transmit through these third-party websites is subject to their own confidentiality and/or privacy policy. It is your responsibility to review these policies on third-party websites.

 


 

10. USE OF GOOGLE INC. PRODUCTS

 

ReCAPTCHA

We may use the ReCAPTCHA product from Google Inc. (Google) to protect form entries on our website. This system is used to check whether the data entered on our site (contact form) was entered by a human or by an automated program, in order to avoid malicious use. For more information, we invite you to consult the Google reCAPTCHA website, as well as to read their own policies. By using the reCAPTCHA service, you consent to Google’s processing of data about you in the manner and for the purposes set out in their policies.

 

GOOGLE ANALYTICS

We may use the Google Analytics product from Google Inc. (Google) for the purposes of improving the experience and analyzing our customers. For more information, we invite you to consult the Google Analytics website, as well as to read their own policies. By using our website, you consent to Google’s processing of data about you in the manner and for the purposes set out in their policies. For any information to this effect, please contact our manager in the Contact section below.

 


 

11. YOUR RIGHTS

 

In accordance with the LPRPSP and other applicable laws, you have the right to request access, rectification, deletion or portability of your personal information. To exercise these rights or ask questions about our Privacy Policy, please contact us at info@delan.ca 

 

You have certain rights regarding your personal information, including :

    • The right to access your personal information
    • The right to correct your personal information if it is inaccurate
    • The right to withdraw your consent at any time when the personal information transmitted was based on your consent
    • The right to change your communication preferences
    • The right to request deletion of your personal information, subject to legal obligations
    • The right to object to the processing of your personal information in certain circumstances

 


 

12. CONTACT

 

Any questions or concerns regarding this policy or about the collection, use or disclosure of your personal information can be addressed to the person responsible for the protection of personal information :

 

Vanessa Faubert Faille, CRHA
VP Operations at DELAN
info@delan.ca
514-744-3000
301-6855 av. de l’Épée
Montreal (Quebec) H3N 2C7

 

We thank you for your trust in DELAN and for your interest in the protection of your privacy.

 


 

13. PRIVACY POLICY CHANGES

 

We reserve the right to modify this policy at any time. Any changes will be posted on our website with an updated revision date. By continuing to use our products or services after changes are posted, you accept the terms of the revised or modified policy. We thank you for your trust in DELAN to protect your personal information.