ERP Program Director

Delan: IT talent hunters 2018-06-13
  • Offer # : 1340
  • Location : Montréal
  • Type of position : Permanent
  • Salary : To be determined

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About the client

CONFIDENTIAL

Tasks/Responsibilities

The Program Director will be responsible for the ERP practices, he will oversee client implementation and ensure that the projects are up to clients’ expectations while respecting budgets and allocated resources.

 

MORE PRECISELY

 

Work closely with the VP Operations and the CEO;

Actively participate in business development strategy meetings;

Manage the ERP team consisting of Business Analyst, Developers, Customer Service Managers and Infrastructure Specialists;

Supervise the management of ERP implementation projects;

Responsible for customer management such as the commercial aspect, services requests and satisfaction;

Assist the sales team primarily at the end of the sales cycle.


Required conditions

  • 15+ years of experience in implementing ERP solutions and project management
  • Experience in staff management
  • Excellent customer service skills
  • Bachelor’s degree in computer science or equivalent experience
  • Bilingual (French and English).