Operator/Support technician

  • Offer # : 1075
  • Sector :
  • Location : Montréal
  • Type of position : Permanent
  • Salary : To be determined

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About the client

Our client is a company specializing in the field of insurance

Tasks/Responsibilities

The Operator/Support Technician will be responsible for ensuring the operation of the

computer systems and will have to ensure the optimal management of the equipment and IT systems.

 

MORE PRECISELY

 

Provide support to users on computer equipment or software;

Respond to the needs of the organization by participating in equipment acquisition projects;

Verify with a precise process the daily applications in production;

Ensure the execution of computer programs according to deadlines;

Report anomalies to the supervision and analyze the reports;

Write and update procedures and guides, especially the main operating systems;

Validate data backups and manage all data in accordance with established procedures;

Required conditions

  • 2+ years of experience as an Operator/Support Technician
  • Excellent customer service skills
  • In-depth computer knowledge of the Windows operating system and the Microsoft Office suite
  • Must be RIGOROUS
  • DEC in computer science or equivalent
  • Bilingual (French and English)